Terms & Conditions – Chatorii Foods

Welcome to Chatorii Foods! We’re here to serve you the best Indian, Street Food, and Thai cuisine with a smile. Before you dine with us or use our website, please take a moment to go through our simple terms and conditions.

1. Reservations & Walk-ins

  • We accept both walk-ins and reservations. However, during peak hours, reservations are recommended.
  • If you’re running late for a reservation, please inform us. We hold tables for 15 minutes before offering them to waiting guests.

2. Ordering & Payments

  • We accept cash, credit/debit cards, and digital payments (subject to availability).
  • Prices listed on the menu include applicable taxes, unless stated otherwise.
  • Once an order is placed, it cannot be canceled or refunded unless there is an issue from our side.

3. Food Policy

  • All dishes are freshly prepared using high-quality ingredients.
  • We take food allergies seriously – please inform our staff about any allergies before placing your order.
  • Outside food & drinks are not allowed in the restaurant.

4. Takeaway & Delivery

  • We offer takeaway and delivery services (via third-party apps or direct orders). Delivery charges may apply.
  • Once food leaves our premises, we are not responsible for delays, spills, or any issues caused by third-party delivery services.

5. Hygiene & Safety

  • We follow strict hygiene and food safety regulations to provide you with a clean and safe dining experience.
  • Smoking is not allowed inside the restaurant, but there is a designated smoking area if needed.

6. Behavior & Conduct

  • We believe in respectful and friendly dining. Any rude, disruptive, or inappropriate behavior will result in being asked to leave.
  • Pets are not allowed inside the restaurant, except for service animals.

7. Website & Online Orders

  • Our website is for information, reservations, and online orders. Any misuse, hacking, or spamming of our website will lead to legal action.
  • Prices and menu items are subject to change without prior notice.

8. Refunds & Complaints

  • If you’re unhappy with your meal, please inform our staff immediately so we can fix it.
  • Refunds are provided only in cases of incorrect or unsatisfactory food, at our discretion.

9. Legal Stuff

  • Chatorii Foods reserves the right to refuse service to anyone violating our policies.
  • By dining with us or using our website, you agree to these terms & conditions.

We hope you enjoy your time at Chatorii Foods! ❤️
For any queries, feel free to contact us.